Gudev Construction (WA) stone install disaster!

Seattle, Washington 0 comments
Not resolved

They installed soapstone in three niches we had built into our shower.About 3 weeks later, the caulk between the stone and the tile wall was peeling off.

The caulk had completely failed and was dissolving. I knew this meant that water was getting under the stone, and would eventually get inside the walls. When I called to tell Pavel about this problem, he said he can't come out and fix it for a week, and I should continue to use the shower because since water was already there, more water won't hurt it! WHAT????

That's ridiculous! When a customer calls and tells you that your work completely fell apart and water is getting in their walls, you come out within a day or two, not offer to come out a week later. Later I took the stone sills out, and there was a ton of water under them, along with a pool of melted caulk, which ran down the tile wall and left a haze on the tile (lovely!). I'm not pissed because the tube of caulk went bad because mistakes happen, I'm pissed because he wouldn't come and fix it.

I ended up removing the stones, letting it dry for several days, re-installing the stone, and re-caulking around them. If I had to do all of that (basically re-do everything), what did I pay them for???

I wouldn't use Gudev Construction again.

I feel like Pavel was somewhat accommodating until he got paid, then he made no effort to fix his major mistake.I paid them for this installation and I ended up doing all the work.

Review about: Soapstone Installation.

You May Also Like

50 Floor - Customer Care Review 50 Floor "August 8: salesman and order.August 20: no contact from company. I called and made the order.Sept 7: Installation day.Sept 13: ongoing problems.The installers arrived with ceramic tile, and 3 backer..." Read more Lgi Homes - Must read - dont reccommend an LGI home to anyone! Lgi Homes "We have foundation problems inside and out. Electrical problems. Plumbing problems. Leaks. Had to replace AC unit b/c they put one 1 ton too small for our size home which..." Read more Pulte Homes - Think twice before buying a Pulte Home at Fireside Norterra Pulte Homes "I closed on a new construction Pulte home in Phoenix on August 2. On September 8 after morning rain, I discovered an area of 13'out from the patio is..." Read more Paradise Home Improvement - Horrible Paradise Home Improvement "The sales person lied about where the windows where coming from. The windows are not even installed properly, parts are not even attached to the house so they remain in..." Read more Physicians Hair Restoration Center - BEWARE LOREN COMITOR engaged in FRAUD & FALSE-ADVERTISING Physicians Hair Restoration Center "BEWARE – For reasons described below, Loren Comitor is a depraved individual with no morals or ethics and engaged in FRAUD & FALSE-ADVERTISING while working with Dr. Carlos J Puig..." Read more Don't use Tradesy. Tradesy "I purchased a piece of luggage from EEG Closet on Tradesy and boy was I fooled... The luggage description said that it was gently used and had two scuff marks...." Read more Bosley - Not good at all Bosley "It happened 2 years ago, in Feb, I believe. I paid 14k to have 2,500 grafts put in. I went back a year later was kinda happy with the results..." Read more Century Communities Refusal to Fix Their Issue Century Communities "My wife and I bought a home in the Reserve at Bay Creek in Loganville Georgia on January 20, 2016. Almost immediately (January 22, 2016) we started noticing water stains..." Read more